How do I place an order for Science Spin Gr. K-1? Can I place an order outside of the United States?
Are there resources to help me fund a subscription for my classroom?
Visit our Classroom Magazines funding page or call 1-800-387-1437.
What if I'm not satisfied with my purchase?
We stand behind every magazine and book we publish, and give you a Scholastic guarantee: Take up to 30 days to evaluate the magazine you ordered. If you are not completely satisfied, simply call us at 1-800-631-1586, or write “cancel” on your invoice and owe nothing.
How do I change the number of subscriptions on a previously placed order?
To adjust your subcription, please call 1-800-631-1586 between 7AM and 6PM CST.
How are my magazines shipped? What if I haven't received all of them?
Your magazines are shrink-wrapped and shipped in bundles together.
If you haven't received all of your magazines, first check the magazine publication schedule online or in your Teacher’s Guide to determine when to expect the issues. Check with other members of your school’s staff, as someone may be holding your copies. Contact your local post office to see if there is any delivery problem or delay. If you still haven't found or received your magazines, please notify us at 1-800-631-1586, so we can ensure you get them.
What are the shipping and tax fees?
Shipping costs 10% of the overall price for magazines. For books, shipping costs 9% of the overall price.
Classroom Magazines must charge tax for orders in states where required by law, unless proof of tax exemption is provided with your order. If you have a sales tax exemption certificate, it can be faxed to 1-800-560-6815 or mailed to Scholastic Inc., 2931 E. McCarty Street, Jefferson City, MO, 65101-9957.
What are the system and software requirements for my magazine's digital resources?
How do I get my Teacher's Guide?
Teacher's Guides—which include a copy of the student magazine—are supplied in print, at no additional cost, as follows:
When your magazines are shipped in two or more packages, all Teacher’s Guides are sent together in one of the packages.
If you have print and digital access, your Teacher's Guide is also online. You will find it on the homepage or through the “search” function. You can download and save or print a PDF copy.
I'm having trouble playing videos. Please help!
Video performance will vary depending on the speed and quality of your school’s equipment and internet connection.
Some tips for streaming videos successfully in class include:
If you are still having trouble watching videos, your school's internet firewall may be preventing you from watching them. To access our video content, ask your systems administrator to allow access to all the URLs on this page.
If you still cannot play videos, please call customer service at 1-800-SCHOLASTIC and choose option 2, or send our team an email.
How do I cancel my Science Spin order?
Is there something we can help you with before you decide to cancel? If so, please contact us.
Otherwise, you can write "cancel" on your invoice, or call 1-800-SCHOLASTIC (1-800-724-6527), or email us and provide your account number, name, and full shipping address. You will be charged for any issues mailed after the 30-day free-trial period.
What if I still have a question or service request?
If you are a current subscriber, please call 1-800-631-1586 or email our customer service team.
If you'd like to place an order over the phone, call 1-800-387-1437.
You may also write to us at Scholastic Inc. P.O. Box 3710, Jefferson City, MO 65102-9957 or contact us via fax at 1-800-724-4911.